Frequent Questions

Check-in time

Anytime, after noon.

Check-out time

You can enjoy your accommodation until 10:00 am. If you left later, and without warning, we could charge you an extra charge. If you decide to extend your stay one or more nights, you must notify reception before 10:00 am and we will confirm you, according to availability.

I have not received booking confirmation

Don’t worry, call us and we will confirm your booking.

I would like to make a group bo0oking

Contact us to organize the rooms and make the booking.

Do you have laundry?

Yes, you have a washer and dryer available.

Can I cancel or modify my booking?

You can cancel the booking without surcharge, prior notification, 48 hours before the arrival date.

What are the cancellation and refund conditions?

Depending on the rate you choose, you will have some conditions or others. You can see them when you select the rate in the reservation process.

Can I pay for my room in cash?

Yes, at the time of your registration you can make the payment of your room in cash. We also offer you payment by debit or credit card.

Do you accept pets?

We are sorry. We only accept guide dogs.

Can I hold an event?

Yes, you can contact us to celebrate your event in our tapería area.


Check-in and Check-out time

Check-in begins at noon and Check-out ends at 10:00 am.


For Check-in you need a passport or European ID. A Filla do Mar reserves the right to identify any person who is within its facilities.

Age restrictions

Children under 18 years of age must stay with an adult. In the case of not being one of your parents, you must present a parental consent with a copy of the signed DNI. In case this rule is not complied with, A Filla do Mar has the obligation not to give you accommodation.

Payment of the booking

All reservations with refundable rates will be paid on the day of arrival. All reservations with non-refundable rates will be paid at the time of booking.

Customer behavior

Respect is requested for other clients, neighbors and the objects of the accommodation. If this is not complied with, he could be forced to leave the A Filla do Mar facilities.

No smoking

Smoking is not allowed inside the A Filla do Mar facilities.

No drugs

Drugs are illegal in Spain. If any guest consumes drugs in any part of A Filla do Mar, they will be forced to leave the facilities. No refund will be issued.

Personal items

A Filla do Mar is not responsible for the personal belongings of the clients.